Disclaimer
This Disclaimer applies to information provided through the Soraniva website and relates to our lighting products, including chandeliers, pendant lights, wall lights, and related lighting products.
Website Information
Soraniva aims to provide clear and accurate information throughout our website. However, website content may be updated or corrected when necessary.
Customers should review the information available on the applicable product page and relevant store policies before placing an order.
Product Information
Product information displayed on the Soraniva website is intended to help customers understand the products available for purchase.
Please review the applicable product description, specifications, dimensions, and other information displayed for a product before purchasing it.
Nothing in this Disclaimer creates product specifications, certifications, warranties, guarantees, or performance claims beyond information expressly provided by Soraniva.
Product Appearance
How product images and colors appear can vary depending on the device, display, and screen settings used to view the Soraniva website.
Customers should use the product information provided on the applicable product page when evaluating a product.
Shipping and Delivery
Shipping and delivery timeframes provided by Soraniva are estimates and should not be interpreted as guaranteed arrival dates.
For current shipping terms, customers should review Soraniva's Shipping Policy.
Returns, Refunds, and Exchanges
Returns, refunds, exchanges, and cancellations are handled according to Soraniva's applicable policies.
Eligible return requests may be made within 30 days of delivery. Customers must obtain approval and return instructions before sending a product back.
Please do not send returns to our Operating Address unless specifically instructed to do so as part of your approved return instructions.
Contact & Business Information
If you have questions about Soraniva, a product, an order, or information displayed on our website, contact us using the details below.
Store Name: Soraniva
Operating Address: 402 Fast Ln, Cedar Falls, IA 50613, United States
Contact Email: info@soraniva.com
Operating Hours: 9:00 AM–5:00 PM (GMT-6)
We aim to respond to inquiries within 48 business hours.
The address above is Soraniva's Operating Address and is not designated as a Return Address.