About Soraniva

Soraniva is an online store for chandeliers, pendant lights, wall lights, and related lighting products.

Choosing lighting involves more than finding something that looks right. Size, specifications, placement, and the details of the individual product matter too. Our approach is simple: provide the information customers need to review their options and make the ordering process easy to understand.

Lighting for Different Spaces

Our selection includes:

  • Chandeliers

  • Pendant lights

  • Wall lights

  • Related lighting products

Each space is different, so we encourage customers to check the product description, measurements, specifications, and other information provided on the applicable product page before ordering.

That way, you can evaluate the available information against what you need for your space before making a purchase.

A Straightforward Shopping Experience

We believe important order information should be easy to find rather than buried in vague wording.

Soraniva provides customer-facing information covering:

  • Product details

  • Payment options

  • Order processing

  • Shipping and tracking

  • Returns and refunds

  • Exchanges and cancellations

  • Customer assistance

Our store policies explain the applicable terms, timeframes, and processes so customers can understand what to expect before and after placing an order.

Clear Information, Start to Finish

From reviewing a light to tracking an order or requesting a return, our aim is to keep the process practical and understandable.

If something is unclear, contact us. We aim to respond to customer inquiries within 48 business hours.

Contact & Business Information

Store Name: Soraniva
Operating Address: 402 Fast Ln, Cedar Falls, IA 50613, United States
Contact Email: info@soraniva.com
Operating Hours: 9:00 AM–5:00 PM (GMT-6)

The address above is Soraniva's Operating Address. It is not designated as a Return Address.

For return requests, contact info@soraniva.com first and wait for approval and the applicable return instructions.

Please do not send returns to our Operating Address unless specifically instructed to do so as part of your approved return instructions.