Contact Us

Need help with a Soraniva lighting product or have a question about an order, shipping, or return? Send us an email or use the contact form on this page.

We aim to respond within 48 business hours. To help us handle your inquiry efficiently, please include your name, your order number when applicable, and a clear description of what you need help with.

Contact & Business Information

Store Name: Soraniva
Operating Address: 402 Fast Ln, Cedar Falls, IA 50613, United States
Contact Email: info@soraniva.com
Operating Hours: 9:00 AM–5:00 PM (GMT-6)
Expected Response Time: Within 48 business hours

For return requests, please contact us at info@soraniva.com before sending an item back. We will review your request and, if approved, provide the applicable return instructions.

Please do not send returns to our Operating Address unless specifically instructed to do so as part of your approved return instructions.