About Us
Welcome to Soraniva
Soraniva is an online lighting store offering chandeliers, pendant lights, wall lights, and related lighting products.
Our goal is to help customers explore lighting options for different rooms, spaces, and interior preferences while providing clear product and order information throughout the shopping process.
Our Mission
Our mission is to offer a straightforward and transparent online shopping experience for customers searching for lighting products.
We are committed to presenting product information clearly and helping customers understand important details before placing an order.
What We Offer
Our product selection includes:
- Chandeliers
- Pendant lights
- Wall lights
- Related lighting products
Customers should review the specifications, measurements, product descriptions, and other information shown on each product page before purchasing to determine whether a product is appropriate for their space.
Our Customer Commitment
We aim to provide customers with clear and accessible information about:
- Product details
- Payment options
- Order processing
- Shipping and tracking
- Returns and refunds
- Exchanges and cancellations
- Customer support
We avoid making guaranteed delivery or product-performance claims. The applicable product and order details are provided on the relevant product pages and store-policy pages.
Clear Store Policies
Soraniva maintains customer-facing policies covering shipping, payments, returns, refunds, exchanges, cancellations, and privacy.
Customers are encouraged to review these policies before placing an order. Questions about a product, order, or store policy may be submitted to our customer support team.
Contact Soraniva
Our team is available to assist with product questions, order updates, shipping, returns, and other customer-service inquiries.
Store Name: Soraniva
Email: info@soraniva.com
Address: 402 Fast Ln, Cedar Falls, IA 50613, United States
Operating Hours: Monday–Friday, 9:00 AM–6:00 PM (GMT-6)
Expected Response Time: Within 48 business hours